How long will it take from ordering to delivery?

As a general rule, your order will be sent out within 28 days of you ordering.

Jed Phoenix of London is an alternative clothing brand that hand makes the vast majority of the items for sale on the JPOL website. We do carry some garments in stock. If the item you want is in stock, we will obviously send it out to you as soon as possible, normally within a couple of days. There are some times of year when we are on the road, trading at a festival, or maybe, dare we say it, taking a break! There may also be times when we've run out of a certain type of fabric, zip or clip and our supplier is also out of stock. We will try to let you know if there will be a delay in making your order.

We will be looking at implementing a barcode stock control system that integrates with the JPOL website by the end of 2011. You will then be able to see whether the particular item you are ordering is likely to be in stock before you buy it. Until then, please bear with us if you order something that we need to make from scratch and your order does take the full 28 days.